Request deletion of your MarryMe.Africa account

This page covers the MarryMe.Africa website and Android app. Both use the same account.

Request deletion in Account settings Request deletion by email

You can request account and associated-data deletion from Account settings. Confirm your password, submit the request and track the team’s reply there.

If you cannot sign in or have uninstalled the app, email support@marryme.africa from your account email address with the subject “MarryMe.Africa account deletion”. The team will verify ownership before processing. Do not email your password, identity documents or payment keys.

Submitting a request does not immediately erase your account. The team reviews associated profiles, photos, messages and other personal data, and explains any records retained for a justified financial, safety or other applicable requirement. Our team aims to acknowledge your request within 2 working days and complete verified deletion requests within 30 days, explaining any justified exceptions or necessary retention. Backup expiry is separate and must be confirmed with our host. Joseph Ayodele handles deletion enquiries at info@orangemoon.com.ng.

Paid terms do not renew automatically. A deletion request does not itself issue a refund; include your order reference when asking about a payment. You can withdraw an open request in Account settings.